The phone number is not working.

  • Avatar of Nohealani

    Nohealani

    Member
    12 October 2023 at 17h25

    The phone number is 805-280-1045

  • Avatar of Scholistico

    Scholistico

    Organizer
    12 October 2023 at 18h43

    Dear Olga,

    We appreciate your patience and truly apologize for any inconvenience caused by our phone line issue. At Scholistico, we are committed to ensuring seamless communication with our valued members, and as such, we have taken steps to address the phone line situation.

    We are transitioning to a new phone service which will be operational 24/7, with the following contact numbers:

    • Toll Free: (877) 757-9287 (US)
    • National: (607) 558-3578

    Initially, we will offer a limited number of service hours but will provide call back options to ensure all inquiries are addressed timely.

    Additionally, a Scholistico team member will reach out to you shortly to ensure all your concerns are fully addressed. Meanwhile, feel free to use our other channels of communication, or respond to this thread for any immediate assistance.

    Thank you for bringing this to our attention and for your ongoing engagement with Scholistico.

    Warm regards,

    The Scholistico Team

  • Avatar of Nohealani

    Nohealani

    Member
    20 October 2023 at 14h03

    805-280-1045, and please send me a way of contacting you without having to go thru the text help. Althought I must admit, your customer service agent who helped me work thru my issues with getting into my modules, was a gem of a help! He deserves a raise! he worked with me until everything was working. Great customer service is in short supply today. After Covid, all I want to do is encourage people with “oh my gosh, your smile is amazing and that dumb mask didn’t allow me to see that!” It’s time to point out everything good in people and life as the world is a weird place. So to have great customer service is amazingly to experience. Bless that young man. Keep that employee!

  • Avatar of Elisa

    Elisa

    Member
    19 October 2023 at 8h56

    Hello Paul, I am Elisa, part of Team Scholistico.

    I would like to let you our phone line is currently available for assistance from 8 AM to 11 AM.

    We apologize for any inconvenience this limited availability may cause and appreciate your understanding as we work to provide the best service during these hours.

    If you have any inquiries or concerns outside this timeframe, please feel free to reach out to us via email or our website, and we will respond as promptly as possible.

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